Remote Monitoring & Maintenance

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Performance Computing is now offering an exciting new option for our customers.

Remote Monitoring and Maintenance!

For a monthly or yearly fee, we will install a suite of programs on your computer that allow us to remotely monitor and maintain your computer, dramatically reducing costly downtime. This allows us to be more proactive so that we can catch problems in their infancy, before they become disasters.

Think smoke detector with built in sprinkler system instead of fire department!

Using the data collected, we will also prepare and email the reports you would like so you can see what we have done to keep your computer running at its peak performance.

The suite of programs also includes a remote access program that you control! If you have an issue, you can contact us and give us control of your computer. We cannot access your computer desktop unless you give us access.

Features

Monitoring

$10 per Device per Month
or
$100 per Device per Year

Contact Us

Monitoring + Maintenance

$20 per Device per Month
or
$200 per Device per Year

Contact Us

Managed Antivirus

$10 per Device per Month
or
$100 per Device per Year

Contact Us

Monitoring + Maintenance + Managed Antivirus

$25 per Device per Month
or
$250 per Device per Year

Contact Us

Monitoring

       
Antivirus not installed  
 Antivirus not running  
Antivirus not updated   
Firewall not running   
Suspicious network traffic   
Windows automatic services not running   
High CPU usage  
High Memory (RAM) usage  
High Network usage  
Hard Drive nearly full  
Network errors  
High CPU tempurature  
Hard Disk S.M.A.R.T. status  
System Clock out of sync  
Scheduled Task failure  
Potentially harmful application installed  
Illegal file sharing application installed  
Event Log Errors Coming Soon Coming Soon   Coming Soon

Patching

       
Install Windows System Updates    
Install Updates for Microsoft Applications Including Office    
Reboot machine after patching    
Update 3rd Party Applications, e.g. Java, Flash, Firefox etc.    
Select specific days to apply patches    
Select time to begin patching    
Exclude Specific Applications From Patching    
Exclude Specific Machines From Patching    

Maintenance Tasks

       
 Delete Temporary Internet FIles    
Delete Temporaray System Files    
Delete Internet Cookies    
Windows Update Cleanup    
Delete Old System Restore Points    
Empty Recycle Bin    
Run CheckDisk To Repair Disk Errors    
Run System File Checker to Fix Corrupt System Files    
 Flush DNS Cache    
Defragment Hard Drives     

Antivirus

       
Bitdefender GravityZone Business Security    
Antimalware    
Advanced Threat Control    
Sandbox Analyzer    
Advanced Firewall    
Content Control - Block Categories of Websites    
Device Control - Block Devices like USB Thumb Drives    
Exchange Protection - Link to Exchange Email Service     
Automatic Program Updates     
Automatic Definition Updates    
Scheduled Scanning    

 Reporting

       
Executive Summary  
Device Inventory  
Software Inventory  
Vulnerability Report  
Availability Report  
Compliance Report  
Patching Report  

Antivirus Reporting

       
Malware Activity    
Firewall Activity    
Blocked Applications    
Blocked Websites    
Endpoint Protection Status    
Security Audit    
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